Shipping Overview
We are committed to delivering your order with care and efficiency. Our team processes all orders within 1-2 business days, ensuring your items are carefully packed and dispatched. Whether you're shopping for performance-focused footwear or everyday essentials, we prioritize secure packaging to protect your purchase during transit. Orders placed before 12 PM EST are typically processed the same day, while weekend orders are handled on the next business day.
Shipping Timeframe
Delivery times vary based on your location and shipping method. After processing, domestic orders usually arrive within 5-7 business days, while international shipments may take 10-20 business days. Seasonal demand or carrier delays may occasionally extend these estimates. For time-sensitive needs, we recommend placing orders well in advance.
Shipping Costs
We offer the following shipping options: Standard Shipping (10-15 Business Days): 0-60$; Free (10-15 Business Days): 60$-9999$. Shipping fees are automatically calculated at checkout based on your order total and destination. Expedited shipping options may be available for an additional fee during peak seasons.
Shipping Regions
We currently ship to most countries worldwide, including the United States, Canada, European Union nations, and select Asian markets. Some remote locations or regions with customs restrictions may not be eligible for delivery. During checkout, our system will automatically confirm whether we can ship to your address. For specific inquiries about your region, please contact our support team.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information. You can monitor your package's progress directly through our website using your order number or via the carrier's tracking portal. Most tracking updates become available within 24-48 hours after shipment. If you haven't received tracking details within 3 business days, please check your spam folder or contact us.
Delayed or Lost Shipments
While we strive for timely delivery, occasional delays may occur due to customs clearance, weather events, or carrier issues. If your package hasn't arrived within 5 business days of the estimated delivery date, please contact our customer service team at
[email protected] with your order number. We'll investigate the status and work with the carrier to resolve the issue promptly. For lost shipments confirmed by the carrier, we offer replacements or refunds at our discretion.
Customs & Import Duties
International customers may be responsible for customs fees, import taxes, or VAT charges imposed by their country's regulations. These fees are not included in your order total and are determined by local authorities. We declare all packages at full value and cannot mark items as gifts to avoid duties. We recommend checking with your local customs office for potential charges before ordering. Please note that refusal to pay these fees may result in your package being returned or destroyed by customs.